Why M-Pesa works for school fees
Parents already use M-Pesa daily. A Paybill with the learner’s admission number as the account number lets any parent pay in under a minute, from anywhere, without visiting the bursar.
Set up a clear account format
Use the admission number as the account number and publish it on every fee statement. Avoid mixing student names, which cause matching errors.
Reconcile daily, not monthly
Review unmatched payments each morning. A short exceptions queue means books are always ready for the principal and auditors.
Remind politely and automatically
Schedule reminders a week before the deadline and again on the last day, and stop them when payment arrives. Parents respond better to respectful, timely messages.
Related: M-Pesa fee collection · More articles